Privacy Policy

Last updated: 25/06/2025

At Pnu-Point Mortar Gun Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from https://www.pnupoint.co.uk (the “Site”).

1. Who We Are

Business Name: Pnu-Point Mortar Gun Ltd
Registered Address: Meadowcroft, Folly Lane, Thurlstone, Sheffield, S36 9QF
Email: admin@pnupoint.com
Phone: 0330 633 5070

2. What Information We Collect

We may collect the following personal data when you interact with our site:

• Name
• Email address
• Phone number
• Shipping address
• Payment information (processed securely via Stripe)
• IP address

This data is collected when you place an order, subscribe to our emails, or interact with our site.

3. How We Use Your Information

We use your data to:

• Process and fulfil orders
• Provide customer support
• Send newsletters and promotional offers (only if opted in)
• Improve website performance and user experience
• Analyse marketing effectiveness using Google Analytics and Facebook Pixel

We do not sell or share your data with third parties for their own marketing.

4. Marketing Communications

If you opt in, we may send newsletters and offers via email. You can unsubscribe at any time by clicking the link in any email or contacting us.

5. Third-Party Services

We use the following services that may process your personal data:

• Stripe – secure payment processing
• Mailchimp – email marketing
• Google Analytics – website analysis
• Facebook Pixel – marketing tracking

Each service has its own privacy policy for handling your data.

6. Cookies

We use cookies and similar technologies to enhance your experience and collect website usage data. You can manage preferences via our Cookies Policy page.

7. Data Retention

We retain customer data indefinitely unless requested for deletion. If you request deletion, we will process this within 30 days.

8. International Data Transfers

As we sell internationally, your data may be transferred outside the UK. We ensure proper safeguards are in place for compliance with data protection laws.

9. Your Rights

You have the right to:

• Access your personal data
• Update or correct your data
• Request deletion of your data
• Withdraw consent for marketing
• Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at admin@pnupoint.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.